Simple, Clear & Transparent

By accessing our website and purchasing our jewellery products, you agree to the following Terms & Conditions. These terms are intended to provide a clear and transparent shopping experience for all our customers.

1. Website Usage

• You agree to use our website only for lawful purposes
• You must provide accurate and complete information when creating an account or placing an order
• Unauthorized use, misuse, or attempts to disrupt the website are strictly prohibited

2. Products & Product Information

• We make every effort to display accurate product images, descriptions, sizes, and specifications
• Slight variations in colour, finish, or appearance may occur due to photography and screen settings
• Product availability may change without prior notice

3. Pricing & Payments

• All product prices displayed on the website are subject to change
• Applicable taxes, shipping charges, and other costs will be displayed where applicable
• Orders must be paid using the payment methods available on our website
• We reserve the right to correct pricing or payment errors

4. Order Confirmation & Cancellation

• An order is considered confirmed after successful payment and order confirmation
• We reserve the right to cancel an order due to product unavailability, pricing errors, payment issues, or suspected fraudulent activity
• Customers may request cancellation according to our applicable cancellation policy

5. Shipping & Delivery

• Orders are shipped to the address provided by the customer during checkout
• Estimated delivery times may vary depending on location and product availability
• Delays caused by courier services, weather, holidays, or other circumstances beyond our control may occur
• Customers are responsible for providing accurate delivery information

6. Returns & Exchanges

• Returns and exchanges are subject to our applicable return and exchange policy
• Jewellery must be returned in its original condition and packaging where required
• Certain customized, personalized, or special-order products may not be eligible for return
• Customers should review the return policy before making a purchase

7. Jewellery Care

• Proper care and maintenance are essential to preserve the appearance and quality of jewellery
• Customers should follow the recommended jewellery care instructions
• Damage caused by improper handling, chemicals, accidents, or unauthorized modifications may not be covered under applicable policies

8. Intellectual Property

• All website content, including logos, images, product photographs, designs, graphics, text, and videos, is protected by applicable intellectual property laws
• Content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission

9. Privacy & Personal Information

• Customer information is collected and handled in accordance with our Privacy Policy
• We take reasonable measures to protect personal and transaction-related information
• Please review our Privacy Policy for detailed information about data collection and usage

10. Limitation of Liability

• We make reasonable efforts to ensure that our website and services remain accurate and available
• We are not responsible for temporary website interruptions, technical issues, delivery delays, or circumstances beyond our reasonable control
• Nothing in these terms limits any rights provided to customers under applicable law

11. Changes to Terms

• We reserve the right to update or modify these Terms & Conditions when necessary
• Updated terms will be published on this page
• Continued use of our website after changes are published indicates acceptance of the updated terms

12. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, returns, or our services, please contact our customer support team.